The recovery efforts are taking place amid strong political criticism and regulatory scrutiny. Senior Congress leader P. Chidambaram called the chaos a “huge failure” of IndiGo’s management and the Civil Aviation Ministry, while the DGCA has warned the airline’s CEO Pieter Elbers and Accountable Manager Isidro Porqueras about large-scale operational lapses.
LATEST DEVELOPMENTS IN THE INDIGO FIASCO
- IndiGo says operations are stabilizing: The airline said more than 95% of its network has been restored, with the number of flights increasing from around 700 on Saturday to more than 1,500 on Sunday evening. It apologized to customers and said the temporary scaling back was intended to restart systems, rosters and schedules.
Airline acknowledges that there is still a long way to go: IndiGo said it still has “a long way to go” but is committed to rebuilding trust. It thanked staff, customers, partners and government agencies for support during the disruptions.
Chidambaram blames Centre, DGCA and IndiGo: Former Finance Minister P. Chidambaram said the meltdown exposed lapses at every level – from IndiGo’s management to the Civil Aviation Ministry and the DGCA. He said the government has failed to help airlines adapt to the revised flight schedules announced in January 2024.
- DGCA issues notices to top executives of IndiGo: The aviation regulator has issued show cause notices to CEO Pieter Elbers and Accountable Manager/COO Isidro Porqueras, blaming “significant deficiencies in planning, supervision and resource management”. They have 24 hours to respond.
Government assesses situation: Civil Aviation Minister K Rammohan Naidu held a “serious meeting” with Elbers on Saturday to discuss the crisis. Officials said action would follow based on the findings of a commission of inquiry into the disruptions and handling of the FDTL changes.
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