How Smart B2B Teams Use Video to Win Deals Before They Start | MarTech

How Smart B2B Teams Use Video to Win Deals Before They Start | MarTech

There’s a dangerous misconception in B2B marketing that video is just a brand awareness game. We tend to divide video into two extremes:

  • The “viral” top-of-funnel item that generates views but not leads.
  • The dry product demo at the bottom of the funnel that brings in leads but no views.

This binary thinking breaks your pipeline.

In my role at LinkedIn, I have access to a unique view of the B2B purchasing ecosystem. The data shows that the most successful companies don’t consider video as a single-stage-of-the-funnel tactic. They consider it a multiplier.

When you integrate the video strategy throughout the entire purchasing process – connecting brand and demand – the effectiveness increases, generating as much as 1.4x more leads. Here’s the strategic framework for building that system, backed by new data on how B2B buyers actually make decisions.

The reality: the ‘first impression increased’

The window to influence a deal closes much earlier than most marketers realize.

LinkedIn’s B2B Institute calls this the first impression increased. Just like on the reality TV show “The Bachelor,” if you don’t get a rose during the first ceremony, you’re unlikely to make it to the finals.

Research from LinkedIn and Bain & Company found that 86% of buyers have already predetermined their choices on “Day 1” of a buying cycle. Even more importantly, 81% ultimately purchase from a supplier on that Day 1 list.

If your video strategy waits until the buyer is in the market or ready to buy, you’ll be fighting for the remaining 19% of the market. To win you must be shortlisted before the RFP is even written.

Dig Deeper: LinkedIn Wants to Be the TikTok of Business – Will It Work?

That requires a three-play strategy.

Play 1: Reach and prepare the hidden purchasing committee

The goal: to reach the people who can say no

Most video strategies focus on the champion, the person using the tool or service. But in B2B, the champion rarely holds the checkbook.

Consider this scenario. You’ve been courting the VP of marketing for months. They love your solution. They are ready to draw. But when they bring the contract to the purchasing meeting, the CFO looks up and asks, “Who are they? Why have I never heard of them?”

At that point the deal stalls. You’re suddenly competing on price because you have no brand equity with the person managing the budget.

Our data shows that you are over 20 times more likely to be purchased if the entire buyer group (not just the user) knows you on day 1.

The strategic change: breakthrough creative work

To reach that broader group, you cannot simply be present. You have to be memorable. You need both reach and recall. LinkedIn data shows exactly what cut-through creatives look like in the feed:

  • Be brave: Video ads with bold, eye-catching colors see a 15% increase in engagement.
  • Be process-oriented: Messages broken down into clear, visual steps deliver 13% longer dwell times.
  • The Goldilocks length: Short videos between 7 and 15 seconds are the best way to increase brand impact. They outperform both very short (less than 6 seconds) and long ads.
  • The silent movie rule: Design for the eye, not the ear. 79% of the LinkedIn audience scrolls without sound. If your video relies on a talking head to explain the value prop in the first five seconds, you’re wasting 80% of the space. Use visual hooks and hardcoded captions to grab immediate attention.

Dig deeper: GenAI takes over the creative of digital video buyers

Play 2: Educate and stimulate by selling ‘buyability’

The goal: limit personal and professional risks

This is where most B2B content fails. We focus on sellability (features, specs, speeds, feeds) and rarely focus on buyability (how safe it is to buy us). When a B2B buyer shortlists suppliers, they face career risks.

Our research with Bain & Company found the five most important emotional jobs a buyer must perform. Only two were about product capabilities.

LinkedIn, Bain & Company - Limit personal and professional risks

The No. 1 emotional task (34%) was: “I felt like I could defend the decision if it went wrong.”

The strategic change: bring the safety net to the market

To encourage consideration, your video content shouldn’t be a feature dump. It must be a safety net. What does that actually look like?

Momentum is safety (the buzz effect): Buyers want to bet on a winner. Our data shows that brands generate 10% more leads when they build momentum through buzz. You can create this buzz through cultural coding. When brands reference pop culture, engagement increases by 41%. When they use memes (yes, even in B2B), engagement can increase by 111%. It shows that you are relevant, human and part of the current conversation.

Authority creates trust (the expert effect): When momentum captures their attention, expertise gains their trust. But how you present that expertise matters. Video ads with executive experts drive 53% higher engagement. When these experts are filmed on a conference stage, engagement increases by 70%. Why? The setting implies authority. It indicates, “This person is smart enough that other people paid to listen to him.”

Consistency is credibility: You can’t ‘break’ your way to trust. Brands that are always present generate 10% more conversions than brands that cycle on and off. Trust is a cumulative measure.

Play 3: Convert and Conquer by Removing Friction

The goal: stop convincing, start helping

At this stage the buyer knows you (Play 1) and trusts you (Play 2). Don’t use your bottom funnel video to hard sell. Use it to remove the friction from the next step.

Buyers feel three specific types of risks at this stage:

  • Execution risk: “Will this really work for us?”
  • Decision risk: “What if I choose wrong?”
  • Effort risk: “How much work is the implementation?”

That’s why recommendations, relationships and recognisability help close deals.

LinkedIn, Bain & Company - Number of factors that influence purchaseability

The strategic change: answer the fear

Your creative should address these concerns head-on.

Scale up social proof – avoid foreclosure risk: 90% of buyers say social proof is influential information. But don’t just put a logo. Use video to show the pear. When a buyer sees someone with their exact job title succeed, the decision risk evaporates.

Activate your employees – avoid decision risks: People trust people more than logos. Startups that activate their employees see huge returns because it humanizes the brand. The statistic that surprises most leaders. According to data from LinkedIn, just 3% of employees who post regularly can generate 20% more leads. Show the people who will answer the phone if something breaks.

The Conversion Combo – Kill the Effort Risk: Don’t leave them hanging with a generic Learn More button. We see three times higher lead generation open rates when video ads are combined directly with lead generation forms.

The video explains the value, the shape immediately conveys the intention.

  • Short sales cycle (less than 30 days): Use video and lead generation forms to speed things up.
  • Long sales cycle: Retarget video viewers with message ads from a thought leader. Don’t ask for a sale; start a conversation.

Dig Deeper: What Can Marketers Learn from the Savannah Bananas?

It’s a flywheel, not a funnel

If this strategy is so effective, why isn’t everyone doing it? The problem is usually not the budget or the talent. It’s structure. In most organizations, brand teams and demand teams operate in silos.

  • Brand Owns the Top of the Funnel (Play 1).
  • Demand owns the bottom (Play 3).

They fight over budgets and rarely coordinate creative activities. This fragmentation kills the multiplication effect. When you break down those silos and run these plays as one system, the data changes.

Our modeling shows that an integrated strategy generates 1.4x more leads than running brand and demand separately. A flywheel is created:

  • Your broad reach (Play 1) builds the retargeting pools.
  • Your educational content (Play 2) warms up this audience and increases CTRs.
  • Your conversion offers (Play 3) capture demand from buyers who have already sold, lowering your CPL.

The brands that balance the scales – investing in memory and action – are the ones that make the “Day 1” list. And the ones on that list are the ones bringing in the revenue.

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Contributing authors are invited to create content for MarTech and are chosen for their expertise and contribution to the martech community. Our contributors work under the supervision of the editors and contributions are checked for quality and relevance to our readers. MarTech is owned by Semrush. The contributor was not asked to make any direct or indirect mentions of it Semrush. The opinions they express are their own.

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