According to consumer reports, these are the least popular car brands in America – Jalopnik

Dissatisfied customers do not keep back when writing anonymous reviews on the internet. Consumer reports, however, go a little further than just the average of the assessment of angry reviewers. It performs the satisfaction of the owner based on the general comfort, driving pleasure, cabin places, usability and ownership costs. The company then releases the results A list of the most and least popular brands. Not every brand is arranged. CR needs sufficient data about at least two models of a brand to record this.

The List 2025 contains 27 brands. It was covered with luxury names such as Lexus, Porsche and BMW. Tesla also reached the top and came in third place, while Rivian won first place in general. Most of those top brands also earned places in the list of consumer reports of the most satisfying cars that have in 2024. Which brands scored the worst? That would be Chrysler, Nissan, Volkswagen, Mercedes-Benz and at the very bottom of Jeep. All these brands only scored 2 out of 5 when it came to customer satisfaction. Surprisingly, there is not much crossover here with CR’s list of least reliable vehicles.

However, we like reading individual customer reviews, especially the angry. So we have compared the results of CR with reviews from sites such as Edmunds, Kelly Blue Book (KBB) and consumer shops. For the most part, these reviews have found Jibe with some consumer reports. It appears that customers do not enjoy their vehicles to repeat their vehicles to the dealer for repairs and would rather if the manufacturer pays for those repairs, especially if the car is under the warranty. Who knew?

Ah, Chrysler, how far have you fallen. It was not so long ago that this venerable automaker had a varied line-up of striking models, such as the 300 luxury sedan, the uniquely shaped PT Cruiser Hatchback, the Sebring Convertible and the three-row Town & Country SUV. Now the line -up of the brand consists of the Voyager Minivan and the Pacifica Minivan, which is really the Voyager, but with more functions. Despite his small schedule of vehicles, Chrysler insists that it is still a car company.

For a company that can concentrate on making one vehicle, Chrysler did not do so well on CR’s list of most and least beloved automotive. It cost the 23^RD Spot from 27 brands for the satisfaction of the owner. CR Notes That the Pacifica is “lagging behind with other minibuses” when it comes to road tests and reliability scores. It is not as if the minibus category, the current specialty of Chrysler, is busy with competitors. You had one job, Chrysler!

To be honest, the Pacifica itself generally gets positive reviews with KBB and Edmunds, with average ratings of 4 out of 5 stars or higher at both locations. At Consumer Affairs, however, reviews for the brand in general are quite miserable. The automaker receives an average of 1.2 out of 5 stars on that site.

One review on the Consumer Affairs site out”I expected much better service and support, but the only thing I have received is frustration and bad service. Chrysler clearly does not care about their customers as soon as the sale has been done. I would not recommend buying them from them, not even with my worst enemy. Copper!”

Nissan is somewhat a bucket among car manufacturers from Japan. It is not a Toyota or Honda each, especially when it comes to reliability. In fact, the turnover of the brand was so bad last year that we said that Nissan was sewn. CR’s rankings are also back, because both Toyota and Honda claim that are considerably higher on the list, while Nissan comes in 24^one Place from 27 brands. CR -States That Nissan vehicles are supplied with low general scores “due to reliability and average to the under average satisfaction of the owner.” Although Nissan’s vehicles usually perform well on CR -road tests, the brand is still lagging behind many competitors and is only 22^ND Brands tested.

Die up and down quality is fairly clear in the customer reviews on other websites. The border gets decent reviews on Edmunds, while most reviews for the Altima on the KBB site bear 5 stars. That said, the reviews for the brand in general on consumer affairs were not so friendly. No fewer than 783 of the 946 reviews (from this writing) the brand gave only 1 star.

Many of those reviewers complain about customer service with the dealers of Nissan. You can see a similar theme in reviews for Nissan on Trustpilot, where consumers gave the brand achieved an average score of 2.3 out of 5 stars.

The reputation of the German engineering precedes itself. Apparently someone forgot to tell Volkswagen. The brand came in 25^one Place from 27 brands when it comes to popularity. It is also only 18^one Of the 22 brands for new car predicted reliability. However, CR usually has good things to say about the Volkswagen, however, praise It is “well-built, agile, fun cars”, but admits that “the disadvantages of the brand include non-intuitive checks and infotainment systems, and sub-average reliability for new cars.” In fact, there is some speculation that the non -intuitive checks of VW can cause an increase in EV accidents.

At Consumer Affairs, a 1-star recisman noted”Do not buy a VW, especially a taos. I have 6 VWs in the past and will never buy another.” We would like to say that these types of reviews are from bijters, but of the 560 reviews about consumer shops for Volkswagen models, 480 of them are supplied with a terrible 1-star classification.

Apparently Mercedes-Benz is another brand that does not live up to the reputation of German engineering. It is on 26^one Of the 27 brands on the list, with the lowest rankings in the categories of the satisfaction of the owner and maintenance and repair costs. It arranged to the middle in the luxury brand, road tests and categories for reliability of used cars. CR recognized The “leading comfort and technology” that Mercedes offers, but continued by saying: “The costs of that experience are an expensive basic price with expensive options and sub -average reliability.”

To be honest, we are not sure if the CR staff agree with many of the Mercedes owners they have investigated. The rest of the description for this brand consists mainly of praise. The same section states”In general, Mercedes-Benz is fit and finish, on the inside and out, exceptional and helps to justify prices.”

But the customer reviews for the brand at Consumer Affairs have not been so free. An owner shares this horror story”My AMG GT GT Mercedes Benz Dash Board -Learning Quality of 2017 is terrible, now the leather is bubbling. I have brought back to the Mercedes dealer, but no help, they instructed me to call Mercedes Corp and I called no help. Distlief brand and service.”

Jeep is at the very bottom of the list of CR and frankly we are not surprised. Consumer reports discovered that only 51% of Jeep owners say they would still buy a jeep. We must say that it sounds high for us, but we are not the ones who follow surveys. Of the 27 brands arranged for this list, Jeep took the 27^one Place for the owner’s satisfaction. It also didn’t great in other rankings, which came in 25^one Of the 26 brands for reliability of used cars. CR concludes”The Jeep Wrangler has poor fuel consumption, wind sound, an uncomfortable interior and reliability scores near the ranking of consumer reports.”

Jeep is not only at the bottom of this popularity list, but it wasn’t doing so well at CR’s Road tests. Of the 32 brands ranked by CR, Jeep was again killed at 32^ND.

Reviewers at Consumer Affairs agree. One Jeep Cherokee -owner said”My overall experience with Jeep has been terrible. Worse the car brand ever.”

We must note that each of these brands, even Jeep, have supporters and at least has a handful of positive reviews. However, you may want to do some extra research if you are considering buying one of the vehicles of these brands.