The total number of complaints registered under UFBP (Unfair Business Practices) has increased from 23,335 in 2023-24 to 26,667 in 2024-25. Misselling is a major problem in the insurance industry and insurers need to conduct a root cause analysis to identify the root causes, the Insurance Regulatory and Development Authority of India (IRDAI) said in […]
TRAI said the directive has been issued with an aim to boost consumer confidence, curb spam and prevent fraudulent activities through voice calls. | Photo credit: Dado Ruvic The Telecom Regulatory Authority of India (TRAI) has directed that entities regulated by the Insurance Regulatory and Development Authority of India (IRDAI) should adopt ‘1600’ serial numbers […]
The Goods and Services Tax (GST) exemption on individual health insurance premiums led to a 20 percent increase in health insurance sales in October, the first full month in the new tax regime. Addressing a long-pending demand, the Center has waived 18 per cent VAT on individual health and life insurance policies, which came into […]
In a movement that can take social security through insurance to the countryside, insurance regulations and development authority of India (IRDAI) has instructed insurers to cover 75,000 grams of Panchayats over the next two years as part of rural, social sector and motor third parties. The mandatory coverage of the specified number of Panchayats applies […]