Three ways servicers can impact borrower experience

Low customer satisfaction has significant business implications for mortgage lenders. Dissatisfied or confused borrowers are more likely to complain to regulators, generate costly call center volumes and prolong loss mitigation processes. by J.D. Power Satisfaction survey of American mortgage servicers from 2025 reveals a widening gap in borrower satisfaction between origination and service experiences. While […]

Memphis buyers are getting more power again because it takes 84 days for homes to sell

The Memphis housing market shifted further into buyer-favorable territory this week, with 45.2% of active listings receiving price reductions while homes spent an average of 84 days on the market. The metro’s 4,455 active single-family home listings represent a 17.6% increase over the same period last year, creating the region’s strongest bargaining power for buyers […]

Google AI overviews ‘lead to a 20-40% drop in affiliate revenue for some publishers’

L-R: Lauren Dick, managing director for media and commerce at Mail Metro Media, Michelle Myers, global chief revenue officer at Wrights Media, Paul Cunliffe, affiliate consultant, and Dominic Ponsford, editor-in-chief at Press Gazette at the Future of Media Trends event on Thursday, October 16, 2025. Photo: The Photo Team According to one affiliate marketing specialist, […]