Tim has just announced there New remodulation who affects some of his customers fixed network. The operator who is active in Italy on a large scale has certainly communicated what We can’t define good news For his customers, especially for those who are subscribed to one of their fixed network offers (such as seeing fiber cover).
The new renovation announced by Tim, as often when it comes to unilateral remodging of the contracts, translates into Increases of the monthly rates For customers involved. Let’s look in detail what we are talking about.
Through his official Tim website, the operator clarified that of the first Renewal after May 1Customers involved in the renovation of rate will be increased the invoice that will increase from 2 to 2.90 euros per month.
Tim has not specified what offers it isBut only clarifies that the increases will include some fixed network customers. The operator also emphasized that he Offers or Promotions In implementation, it is not involved in renovation.
So if you have a fixed network offer in Promo, you must be protected by the increases just announced.
To find out if you are involved in the renovation that Tim has just announced, you must do that Read carefully the March -invoice. Only in this invoice did Tim stated that it will insert the details of each renovation with the new rate conditions.
And as always happens in these cases, all customers involved can withdraw from the contract O Continue to another operatorwithout fines or deactivation costs, giving communication By 31 May 2025.
These are the alternative To make use of the right to withdrawal on the basis of the new TIM remodeling:
By calling the customer service 187 (here is how you can talk to a TIM operator)
Making asked by the MyTim customer area (upon registration)
Writing to Tim Address – Customer Service – Casella Case 111 – 00054 Fiumicino (Rome)
By sending a PEC to the deactivations_clientiprivati@pec.telecomitalia.it
Go to a Tim store.
For sending by post or PEC, it is necessary to connect a photocopy of the identity document of the contract holder and to specify in the object of communication: “Amendment of the contractual conditions“.
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