More than one fifth of patients in some parts of England experience ‘bad’ experiences on their doctor, official data revealed today.
Figures show that only 10 percent of people were dissatisfied with the care they experienced between May and June of this year.
But in Nottinghamshire the figure is 22.5 percent, according to the Office for National Statistics (us).
For comparison: only 4.3 percent of patients were dissatisfied in Coventry and Warwickshire.
It comes when the latest GP patient research last week – Jointly conducted by NHS England and Ipsos – discovered patient satisfaction with general practitioner services has improved the previous year.
Ministers have been a renewed pressure to repair the crisis in general practice and to banish the hated at 8 in the morning for agreements that are confronted every morning.
False patients even complained earlier that they had to visit A&E instead, so that extra pressure on swampasuality units were canceled.
In the NHS 10 -year plan, unveiled earlier this month by the government, Downing Street promised to tackle the crisis head and “bring back the doctor.”
The us survey, carried out between 27 May to 18 June, asked more than 75,000 participants about their experiences with contact with attending general practitioners.
According to the report, patients in Derby and Derbyshire Nottinghamshire followed, with 18.7 percent who reported a ‘bad’ experience with general practitioner services.
Kent and Medway have now recorded a figure of 17.5 percent.
Patients in Bristol, North Somerset, South Gloucestershire and Shropshire, Telford and Wrinkin, both reported a dissatisfaction of 16 percent.
However, the report also discovered that the proportion of people with a ‘poor’ experience fell nationally to 10.9 percent, a decrease of the 15 percent reported in July and August 2024.
Likewise, the percentage is people Who found it ‘difficult’ to contact their general practice fell from 18.7 percent in July to 15 August 2024 to 10.6 percent in May and June 2025.
The general practitioner crisis has been bubbling away for years, despite several ministerial promises to solve it.
In total there are now just over 28,000 fully qualified full -time GPS in England. The number has decreased over the past decade, despite attempts to recruit thousands more.
In the NHS 10 -year plan, unveiled by the government earlier this month, Downing Street promised to tackle the general practitioner crisis and ‘bring back the doctor’
Many retire in the fifty, move abroad or leave to work in the private sector due to increasing demand, paperwork and aggressive media attention in the NHS.
At the same time, the population has also grown, making the problem worse.
It means that millions of patients are being continued, compared in scenes as ‘goods on a factory transport band’.
Some have described it as impossible to see a doctor, with a Glastonbury-like to make an appointment.
But in the 10 -year Health Plan, unveiled earlier this month, the government unveiled community reach, in which clinicians go from door to door, would reduce the pressure on general practitioners and A&E.
The plans also outlined the training for thousands of more general practitioners, to end the ‘8 hours Scramble’ to make an appointment.
GPS will be encouraged to use artificial intelligence to make notes, while technology will be used to accelerate answering calls on operations.
Sir Keir said: ‘The NHS should be there for everyone when they need it.
‘It is reform or dies. Our 10-year health plan will fundamentally re-wired and future-proof our NHS, so that it takes care of people, uses game-changing technology and prevents disease in the first place.
“That means that everyone gives access to general practitioners, nurses and wider support, everything under one roof in their neighboring rich – to exchange our health system so that it fits around the patient’s life, not the other way around.”
It comes when the newest general practitioner’s satisfaction survey last week it turned out that 75 percent of the 702,000 respondents had a good experience in their practice, an increase of 74 percent in 2024.
About 70 percent also said that their overall experience with contact with their doctor was good, on an annual basis of 67 percent.
At the time, Louise Ansari, Chief Executive at Healthwatch England, said: ‘It is promising that this year’s findings show a modest increase in the general experiences of people with general practitioners, including an increase in the number of people who are a choice, day or location for their most recent appointment.
‘We know from the results of previous years’ that this is directly related to improvements in the general experience.
“Our recent research shows, however, that there is a gap between the choices that people want and those they get.”
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