File – The Eaton Fire Burns Vehicles and Structures Wednesday, January 8, 2025 in Altadena, Calif.
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Los Angeles-a lack of resources and outdated policy for sending emergency warnings led to delayed evacuation warnings when flames started consuming neighborhoods during deadly Los Angeles forest fires in January, according to an external assessment.
The independent After-Action report produced by the McChrystal Group consultancy was commissioned by Supervisors of Los Angeles County only a few weeks after the Eaton and Palisades were killing more than 30 people and thousands of houses in and around Pacific Palisades and Altadena destroyed.
The report that was released on Thursday says that a series of weaknesses, including “outdated policy, inconsistent practices and vulnerabilities for communication”, hinded the response from the province.
Interviews with survivors and an accompanying press analysis of available data found evacuation orders for some neighborhoods of Altadena where the Eaton firm spent, long after houses were burned down. AP report also showed similar delays for the Palisades Fire, although the Los Angeles police had initially dealt with evacuation management. The report sheds more light on errors in the County Alert System.
Staff shortages
The report quotes critical staff shortages, including a large number of deputy vacancies of the Sheriff and an office for the office for insufficient resources. Moreover, First Responders and incident commanders were unable to share information consistently due to unreliable cellular connectivity, inconsistent field reporting methods and the use of various non -compound communication platforms.

“While Frontline Responders decisive and, in many cases, heroic, in the light of extraordinary circumstances, the events underline the need for clearer policy, stronger training, integrated tools and improved public communication,” says the report.
It is not intended to investigate or assess the debt, provincial officials said in a press release.
“This is not about pointing fingers. It’s about learning lessons, improving safety and repairing the trust of the public,” said Supervisor Kathryn Barger, whose district Altadena comprises.
The Office of Emergency Management began to draw up its personnel plan for predicted heavy wind on January 3, four days before the Palisades and Eaton -Fires were inflamed. But an experienced employee was sent out of the city for a training event. That meant that according to the report there were different less knowledge with staff members in key positions.
They also worked with some new software for emergency reports provided by an existing supplier: the province signed the extensive contract with emergency alarm company Genasys in November, just before the holidays. Only four employees were trained on Genasys when the fires struck, according to the report.
File – Megan Mantia, Left, and her friend Thomas, return to Mantia’s house after the Eaton Fire fell through, Wednesday, January 8, 2025 in Altadena, California.
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The assessment also showed that the process of communicating an evacuation decision to the public was slow, complicated and comprised several leadership roles in provincial departments at the provincial level.
In the case of the Palisades Fire, the Fire Department of Los Angeles County and the Sheriff department of areas required evacuation.
They then communicated those areas to a member of the province’s office for Emergency Management at the Incident Command Center. This person then made a phone call or sent an SMS to another OEM employee in the Emergency Operations Center, which then updated the system that was introduced by the external supplier and activated a warning for the public.
Warn
During the Inferno in January, this process lasted between 20 and 30 minutes according to the report. That is an improvement compared to the old system that lasted between 30 and 60 minutes before the public received a notification of an evacuation, according to the report.
Yet many of the province’s methods require to warn the public.

Some of the evacuation warnings required residents to click on a separate link to get complete information, causing messages to be impeded. The communication system used for reports did not provide complete information about the progress of the fire. Power disturbances and problems with the Celtoren further hinded evacuation knowledge and the fire to keep track of the report found the report.
Before the fire, the Graafschap sent a handful of warnings about the incoming Santa Ana Wind event and strengthened reports from the National Weer Service on social media and in news reports, but there was no official, independent readiness reports provided by the province.
Challenges during evacuations
Some vehicles from the Sheriff’s Department helped in evacuations in the Palisades area when the Eaton fire broke out over the province. Those units went to help residents in Altadena evacuate, together with responders from other agencies, including search and rescue teams and staff from a prison in the center of LA.
Nevertheless, a shortage of vehicles hindered the reaction of the Sheriff in the neighborhoods where the Eaton Fire burned.

“Vulnerable populations, especially older residents who did not supervise reports due to a digital gap and possible mobility challenges, were confronted with an increased risks of delayed evacuation,” the authors wrote.
What went well
The authors praised the heroism of First Responders, including the representatives of the Sheriff and firefighters of the province who have evacuated Senior Care facilities, led public transport bus drivers and saved people from burning houses.
File – Fire Crews fights against the Kenneth Fire in the West Hills section of Los Angeles, Thursday, January 9, 2025.
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“This heroic reaction was driven by urgency and their dedication to save lives, but it also added extra complexity to their responsibilities while working to maintain broader operational supervision in the field,” the authors wrote.
The Los Angeles County Board of Supervisors is planned to assess the 133 pages report when it will meet next Tuesday.
The causes of the two fires are still being investigated.

After-Action reports and investigations revealed problems with warning systems in other Californian Blazes: in the 2017 Tubbs Fire, killing 22 people in Santa Rosa; The campfire 2018, which killed 85 people in paradise; The Woolsley -fire, which started the same day and killed three in Malibu; As well as in the Marshall Fire in Colorado, which destroyed more than 1,000 houses outside Denver; And in Hawaii’s Lahaina Fire in 2023, who killed that historic city and killed 102.
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