“The scope, nature and magnitude of any such impact remains under investigation by the company and its external advisors,” the company wrote in a statement on November 22. “The incident is now under control and our services are fully operational. There was no encryption malware involved.”
SitusAMC, which provides mortgage industry services including loan servicing, warehouse management and securities valuation, has notified customers JPMorgan Chase, Citi And Morgan Stanley of the incident, The New York Times reported.
Just two days after SitusAMC released its statement, plaintiff Armen Kelechian filed a complaint against the company. The case is now known as the main case.
Kelechian, a JPMorgan Chase client, alleged that SitusAMC “failed to adequately protect the private information of plaintiff and its class members.” He said the unencrypted and unredacted data was compromised as a result of the defendant’s “negligent and/or careless acts and omissions” and its “complete failure to protect the sensitive data of the plaintiff and class members.”
The other plaintiffs with nearly identical allegations included in the consolidation include Tamica Thomas, Steven Stack, Stacie Phillips, Timothy Le, Marsha Clarke, Judith Lewis and Deidre Dunham. Everyone except Dunham claims they are clients of JPMorgan Chase.
Neither JPMorgan Chase nor SitusAMC immediately returned HousingWire‘s requests for comment.
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