Icici Prudential Life Insurance reported a sector leading claims settlement ratio of 99.60% in the quarter of June, causing death claims worth £ 407 crore. | Photocredit: Reuters
Icici Prudential Life Insurance registered a settlement insurance of 99.60 percent in the quarter of June. The company decided the death claims of £ 407 Crore in the revised quarter.
According to the ‘Claim sure’ Service initiative, the company promises to arrange all eligible claims within a day after receiving all documents. In Q1-FY26, the company arranged claims of £ 75 crore under this initiative.
Digital Tools Convenience Claims Submission and Real -Time Tracking
The digital enablers of the company help the claimants to submit and keep track of claims, including an option for submitting digital claims and following real -time claims, said it.
Amish Banker, Chief Operations Officer, Icici Prudential Life Insurance said that every claim is treated with the greatest sensitivity and is processed quickly and this is reflected in the leading Claims settlement ratio of 99.60 percent.
Ai, ml, data analytics stimulate the efficiency of the claim device
The use of data analyzes together with AI and ML-based technologies enables the company to process claims quickly and efficiently, he added.
The company uses digital public infrastructure for claim processing and decision-making, which has contributed to arranging non-revised death claims with an average lead time of 1.1 days from the moment the last document was received, said Icici Prudential Life Insurance.
Published on September 11, 2025
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