Are you getting the message “Roblox encountered an unexpected error” on a Windows PC?
Here’s the second part of the error: “Click ‘OK’ to create support files and then share them on our site”.
It is usually caused by a conflict between Roblox and Windows Security, AMD SVM Virtualization, or antivirus software.
Roblox Studio works fine and Roblox developers recognized the problem, especially on AMD CPUs.
In this quick and easy guide you will learn how to fix the problem Roblox encountered an unexpected error on a Windows PC.
How to Fix Roblox An unexpected error occurred
Solution 1: Configure Windows Security for Roblox
- Search for ‘Exploit Protection’ using Windows Search and press Enter.
- Select “Disable by default” for Control flow guard (CFG).
- Select “Program settings”, select “Add program to customize” and select “Choose exact file path”.
- Locate the “Roblox Player” (e.g. Desktop), right-click and select “Open File Location”.
- Select “RobloxPlayerBeta” and select “Open”.
- Scroll down and disable ‘Overwrite system settings’ for ‘Control flow guard (CFG)’ (if it is already disabled, skip this step).
- Scroll down and enable “Ignore system settings” for “Hardware-enforced stack protection”.
- Make sure the switch underneath is set to “Off” and select “Apply.”
- Restart your PC and try launching Roblox again!
Solution 2: Disable Memory Integrity
- Search for “Core Isolation” using Windows Search and press Enter.
- Disable “Memory Integrity”.
- Restart your PC and try launching Roblox again!
Solution 3: Download an alternative Roblox launcher
- Go to https://bloxstraplabs.com.
- Select “Download for Windows” and run the installer.
- Go through the installation and select “Install and Launch Roblox”.
- Log into your Roblox account and try participating in an experience!
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