Have you received a random Instagram password reset email? This is what actually happened

Have you received a random Instagram password reset email? This is what actually happened

Edgar Cervantes / Android Authority

TL; DR

  • There was a wave of password reset emails sent to Instagram users around the world this weekend.
  • Instagram claims that there was no data breach, but rather misuse of the reset system.
  • Even Android Authority received multiple reset emails for our official account.
Last weekend, Instagram users around the world were shocked by unexpected emails asking them to reset their passwords. Given the nature of the email, many were concerned that their accounts had been hacked.
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We at Android Authority saw the same thing. Several password reset emails were sent from our official Instagram account claiming that someone had tried to log in and asking us to verify and reset our password.
The panic grew after security company Malwarebytes posted on Blueskywhich claimed that hackers stole data from 17.5 million Instagram accounts and the information was sold on the dark web. The message included a screenshot of one of the password reset emails as proof.

Instagram has now denied these claims of a hack.

In a message on X, the company says there is no infringement. Instead, it explained that it had “fixed an issue where a third party could request password reset emails for some people.” In other words, someone has found a way to trigger password reset emails without actually breaking into accounts.

We fixed an issue where a third party could request password reset emails for some people. There was no breach of our systems and your Instagram accounts are safe.

You can ignore these emails. Sorry for any confusion.

Instagram did not specify who the “third party” was or how to request password reset emails, but told users they could safely ignore the emails and apologized for the confusion.

So while the emails looked scary and were definitely annoying, Instagram insists that your data hasn’t been stolen and your account hasn’t been compromised. However, if you are still concerned about the security of your Instagram account, you might as well reset your account password.

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