- Google has acknowledged a number of bugs in Gmail
- They concern automatic filtering, spam and delivery delays
- The Gmail app should now return to normal for users
You may have noticed issues with the automatic filters and spam scanning in your Gmail inbox this weekend: these are issues that Google has officially acknowledged, and a fix should now be making its way to users.
According to the Google Workspace status dashboard (via Engadget), users of Google’s email app have been experiencing numerous issues this past Saturday. These issues include “email misclassification” via Gmail’s built-in automatic filtering.
That filtering should move less important emails (like promotions and social media updates) into separate tabs, away from your main inbox. It has been around for years and – when it works – is a smart feature that you can also adjust manually by dragging emails between different tabs.
Because of these “misclassification” issues, the Primary Inbox tab may be somewhat flooded with special offers, newsletters, and updates from sites you’ve signed up for, rather than emails from real people.
Spam and delays
Broken automatic filtering isn’t the only problem Gmail users are struggling with. Google reports that “misclassified spam alerts” were popping up, indicating that emails were not checked for spam content.
You may have seen the message “Gmail did not scan this message for spam, unverified senders, or malicious software” in some emails, although it’s not clear whether the scans actually failed, or whether the warning message appeared when it shouldn’t have. Additionally, “delays in receiving email” have been reported by users and by Google.
There’s good news: the issue was marked “resolved” on Sunday morning, although there appear to be some discrepancies in Google’s own recorded event logs about how long the issues lasted and when the fix was finally rolled out.
Your Gmail inbox should now be back to normal, although Google notes that some alerts “may persist” for emails sent before the issue was resolved. There is also the promise of an analysis of what went wrong once an internal investigation is completed.
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