Apple has urged Australians with older iPhones and Apple Watches to update their software to reduce the risk of connection issues with emergency calls.
The warning was first issued in December and came after other older smartphones experienced the problem “technical malfunction” which prevented them from connecting to an alternate network when calling triple-zero if their primary network was unavailable.
The warning initially applied to iPhone 12 devices, but this week Apple expanded the list to include other older iPhones and Apple Watches.
“In the rare event that these exceptional circumstances affecting mobile operator networks were to occur again, some older mobile phones may still experience the same problem reaching emergency services via an alternative available network,” Apple said in a statement.
Which devices need to be updated?
Apple said this network issue may affect the following devices.
iPhone
- iPhone SE (1st generation)
- iPhone SE (2nd generation)
- iPhone 6 and iPhone 6 Plus
- iPhone 6S and iPhone 6S Plus
- iPhone 7 and iPhone 7 Plus
- iPhone 8 and iPhone 8 Plus
- iPhone
- iPhone XS and iPhone XS Max
- iPhone XR
- iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
- iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max
Apple Watch
- Apple Watch SE2
- Apple Watch Series 6
- Apple Watch Series 7
- Apple Watch Series 8
- Apple Watch Series 9
- Apple Watch Series 10
- Apple Watch Ultra
- Apple Watch Ultra 2
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