Companies today are facing a silent crisis: fragmented customer engagement. Scattered forums, siled knowledge bases, and disconnected chat tools often cause brands to lose sight of their most valuable audience: existing customers. These disjointed experiences not only frustrate users, but also deprive companies of data and insights that could drive retention and advocacy.
Better fashion
That’s where Bettermode comes into the picture. Bettermode is an all-in-one customer community platform that unites engagement, support and knowledge in a dynamic brand space. It helps companies transform fragmented customer touchpoints into connected experiences that drive long-term loyalty, satisfaction and growth.
Built to scale from startups to global enterprises, Bettermode combines modular design, deep customization and AI automation to deliver a true community ecosystem; one that feels like an organic extension of your brand.
A platform that enables meaningful engagement
Bettermode helps brands create communities that are more than just discussion boards. It’s a living ecosystem where users find answers, share ideas and build meaningful relationships. From self-service support to peer learning, Bettermode turns passive customers into active advocates.
The intuitive layout builder allows developers and marketers to easily create a white-label environment that matches their brand identity, while using robust analytics to measure engagement and optimize growth. The result: a community that looks, feels, and performs as part of your product experience.
Key features that make Bettermode stand out
- AI moderation: Automatically detect spam, sentiment, and inappropriate content to keep discussions healthy without heavy manual monitoring.
- AI search: Provide lightning-fast, context-aware search results that help members find answers in posts, knowledge bases, and events.
- Analyzes and reports: Gain deep insights into user activity, engagement trends, and community performance through powerful dashboards.
- API & Webhooks: Integrate Bettermode with your favorite business systems or automate workflows to sync data between platforms.
- Custom CMS, Layouts and Comments: Create interactive messages, add custom profile fields, and enable expressive responses to promote authentic interactions.
- Localization & translation: Expand globally with multilingual capabilities and localized experiences tailored to each audience.
- Notifications & Inbox: Keep members connected with real-time alerts, instant messages, and unified communication threads.
- Theme: Customize your brand’s visual identity using flexible theme and design tools – no coding required.
Together, these capabilities allow brands to host discussions, publish resources, highlight events, and manage customer engagement in one place, without ever having to connect multiple platforms.
Top companies like Lenovo, Mercedes-Benz, IBM, Logitech, HubSpot and Samsung rely on Bettermode to host their customer communities. These brands use Bettermode to scale customer support, streamline onboarding, and foster feedback loops that directly impact product development.
Bettermode has allowed us to quickly launch a customizable customer community for content, Q&A and subgroup discussions with an easy-to-use interface.
Maryl W.Senior Vice President
How Bettermode works
Getting started with Bettermode is easy. Sign up for a free account or schedule a demo to explore templates designed for any community type: discussion boards, academies, job boards, wikis, or product roadmaps. Use modular blocks to add or remove functionality as your community evolves.
Once set up, administrators can customize the visual design, configure automations, integrate APIs, and invite members. AI tools take care of moderation and surfacing relevant content, while analytics provide a clear picture of growth and engagement.
From business developers to marketing teams, Bettermode’s ease of use and flexibility have made it one of the most trusted community platforms on the market.
Why Bettermode is different
Unlike traditional community platforms that require multiple integrations to function, Bettermode is modular in design. Each community element (forums, events, academies, directories, and wikis) runs on a unified architecture, allowing companies to centralize engagement data and maintain complete brand consistency.
AI-powered moderation and search capabilities ensure content remains relevant and safe while automating repetitive management tasks. The result is a platform that is scalable, secure and efficient, tailor-made for modern, digital-first organizations.
Ready to build a stronger community?
Bettermode enables organizations to transform fragmented customer interactions into a cohesive, data-driven ecosystem that drives satisfaction and growth. Whether you’re launching a customer hub, an internal knowledge base or a branded learning space, Bettermode gives you the flexibility and power to do it all beautifully.
Start your free Bettermode community
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