Between September 22 and October 26, 2025, the company disbursed approximately 63 million loans and added 23 million new customers, more than half (52 percent) of whom were new to lending – a reflection of the company’s growing role in advancing financial inclusion.
The rise in consumer credit, driven by financing of consumer goods, indicates the positive impact of the government’s GST 2.0 reforms and the recent changes in personal income tax aimed at boosting disposable incomes, Bajaj Finance said in a press release.
Bajaj Finance now serves a customer base of 110 million through its extensive digital and local network. The company issues Key Fact Statements in 19 languages to ensure transparency, while the Bajaj Finserv app – with 75.1 million installations as of June 30, 2025 – provides unified access to credit, deposit, insurance and investment products.
Sanjiv Bajaj, Chairman, Bajaj Finance, said, “More than half of our new customers this festive season are new to the credit market and are taking their first loan from the formal financial system. With Bajaj Finance’s digital platforms and on-site presence across 239,000 active distribution points across 4,200 locations in India, we continue to deepen financial inclusion and drive the rise of the Indian consumer,” he added.
Published on November 4, 2025
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