Axis Bank is launching ‘Safety Centre’ on its mobile banking app to give customers control over the key

Axis Bank has launched its new ‘Safety Center’ on its mobile banking app ‘open’, giving customers control over key digital banking features so they can protect their accounts from unauthorized or suspicious activity, without the need to call customer service or visit a branch.

The Safety Center allows customers to adjust security settings based on their usage and comfort, the private sector bank said in a statement.

Key features of the center include an SMS Shield, which verifies the authenticity of SMS messages by comparing the sender ID with Axis Bank’s official IDs; completely disabling access to Internet Banking if this is not necessary; and immediately restricting all money transfer options through Mobile Banking and Internet Banking with a single switch.

The center also has features such as blocking transactions initiated through third-party apps (e.g. e-commerce platforms) that use Net Banking as a payment method; restricting UPI transactions through the bank’s mobile app; preventing the addition of new beneficiaries; and setting limits on money transfers and UPI.

Sameer Shetty, Group Executive – Digital Business, Transformation & Strategic Programs, Axis Bank, said the Safety Center is a decisive step in tackling the rise in digital fraud by giving customers real-time control over their banking security.

Published on January 6, 2026