Icici Bank had his MAB requirement for new deposits in Metro & Urban and Semi-Sturban locations with a maximum of five times | Photocredit: Bloomberg
After confronted with large public and customer reduction, the most important ICICIs bank has reversed in the private sector (check revised balance sheet requirement in the table) to increase the minimum monthly average balance (MAB) -requirement for new Savings Bank (SB) positos from 1 August 2025.
“We had introduced new requirements for the monthly average balance (MAB) for new savings accounts that were open from August 1, 2025. After valuable feedback from our customers, we have revised these requirements to better reflect their expectations and preferences. We thank our customers for their constant trust and feedback,” said the bank, “said the bank’s statement.
The MAB requirements, Icici Bank clarified, do not apply to salary accounts, seniors, pensioners, Basic Savings Bank Deposit Account (BSBDA)/ Pradhan Mantri Jan Dhan (PMJD) accounts and accounts for people with special needs.
Financial inclusion
The lender had previously increased his MAB requirement for new deposits in Metro & Urban and semi-urban locations by a maximum of five times to £ 50,000 and £ 25,000 respectively. For customers at national locations, the MAB was raised four times to £ 10,000.
According to sources, the employees of the lender – especially relationship managers – were confronted with negative feedback from customers with regard to the increase in MAB ceilings. The bank was also confronted with a large public return on social media and other public forums for the relocation, which was only seen as a catering for the Premium segment of customers, whereby the financial inclusion mandate of money lenders was played.
More so
Published on August 13, 2025
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