Volvo Group North America announced that it has suffered an indirect data breach as a result of the compromise of IT systems at American business services provider Conduent, of which Volvo is a customer.
Volvo Group North America is the operational arm of the Swedish multinational in the United States, Canada and Mexico. It focuses on the production of commercial vehicles and heavy equipment, including trucks, buses, construction equipment, engines and industrial energy systems.
Mack Trucks, a very popular brand in the US, is one of its subsidiaries. Volvo Group is not the same as Volvo Cars and does not produce passenger cars.
Nearly 17,000 Volvo Group North America customers and/or company employees had their personal information exposed in a major data breach that Conduent disclosed in late 2025.
Conduent is an American business process outsourcing (BPO) company that provides digital platforms and services to governments and enterprises.
The company suffered a security breach between October 21, 2024 and January 13, 2025, where threat actors stole full names, Social Security Numbers (SSNs), dates of birth, health insurance policy details, ID numbers and medical information.
Conduent has not yet determined the exact number of people affected, but previously announced that it affects 10.5 million people in Oregon and another 15.5 million in Texas.
The company is now sending notifications on behalf of its customers to affected parties, by offering Volvo Group North America customers and staff a free membership of identity monitoring services for a minimum of one year, along with credit and dark web monitoring and identity recovery.
Additionally, notification recipients are advised to consider placing fraud alerts or a security freeze on their credit reports.
Volvo Group North America recently suffered a new data breach, also caused by a third-party supplier, where employee data such as full names and social security numbers were exposed.
That breach was caused by a compromise at IT services provider Miljödata in August 2025, which exposed the information of 1.5 million people, including employees of the Volvo Group in Sweden. and in the US.
In 2021, Volvo Cars suffered a security breach where hackers stole research and development (R&D) data from its servers. That attack was claimed by the data extortion group ‘Snatch’, which leaked the stolen files on their extortion portal.
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