It represents a significant shift in retail technology by consolidating payment acceptance, inventory management, customer engagement and business analytics into a compact dual-screen device with a 3.5-inch customer-facing display for dynamic QR generation.
Unlike traditional point-of-sale systems that focus solely on transactions, RetailPOD 3.0 focuses on the entire operational spectrum that retailers manage every day.
The device is designed to meet the diverse daily needs of all kinds of sellers. For example, through voice functionality, retailers can check their past transactions, set up a new sales offer, track daily transactions, monitor bank balance in real time and manage notifications.
RetailPod3.0 supports 12 Indian languages, ensuring accessibility for retailers who prefer to conduct business in their native language.
The device supports retailers to compete with organized retail and e-commerce platforms in terms of customer experience, while retaining the personal touch that defines neighborhood commerce.
Kumar Abhishek, Founder and CEO, ToneTag said that the retail ecosystem has always been about building relationships with customers, but with the advent of technology, everything has increasingly shifted to mere transactions.
“RetailPOD 3.0 prioritizes the human element while adding digital intelligence. Through two previous iterations and extensive feedback from retailers, we understood that technology should enhance, not interrupt, the natural flow of customer service,” he said.
In addition to payments and promotions, RetailPOD 3.0 provides retailers with comprehensive business visibility. The cloud-connected system tracks inventory in real time, manages supplier relationships and delivers performance insights through an intuitive dashboard.
Built-in customer support and notification management ensure retailers get help when they need it. The result is stronger customer relationships and a measurable improvement in business results, the company said.
Published on November 10, 2025
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