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Tag: RBI Ombudsman

Complaints from credit card customers are increasing as the cards in circulation increase
Personal Finance

Complaints from credit card customers are increasing as the cards in circulation increase

As banks become aggressive in marketing and marketing different types of credit cards, customer complaints related to this product dominated the complaints filed with the Banking and Financial Services Ombudsman in FY25. The RBI Ombudsman received 50,811 consumer complaints related to credit cards, a growth of 20 percent over FY24, and accounting for about 17 […]

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RBI receives the most complaints against private banks in FY25, the annual ombudsman report shows
Personal Finance

RBI receives the most complaints against private banks in FY25, the annual ombudsman report shows

A total of 13.34 lakh complaints were received under the RB-IOS in FY25, compared to 11.75 lakh in the previous fiscal. | Photo credit: FRANCIS MASCARENHAS According to the Ombudsman System Annual Report FY25, the Reserve Bank of India received the highest number of complaints against private banks under its Integrated Ombudsman System (IOS) in […]

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