Latest Updates Around The World
Key Takeaways 51% of small businesses in the US have now adopted AI for customer service, but 83% still prefer to speak to a real person over an AI. Companies risk losing trust, sales and customer loyalty if they rely primarily on AI for customer service. When customers contact a business, they want empathy, warmth, […]
Every teacher day we pause to honor the mentors that have formed our mind, have led our choices and have quietly influenced the way we see the world. Their lessons go far beyond textbooks and create values that reflect through every aspect of our lives. This year, on Lerarendag, I noticed that I not only […]
The opinions expressed by the entrepreneur are their own contributors. For years, leadership development is aimed at hard skills such as operations, finances and technical know -how. But today there is growing recognition that soft skills – especially emotional intelligence (EQ) – are just as essential, if not anymore. EQ is not only about being […]
