The non-banking financial company announced the milestone on Wednesday as it outlined its accelerated technology transformation plans.
The digital segment has grown at a compound annual growth rate of 45 percent over the past two years, driven primarily by partnerships with fintech companies targeting small merchants, gig workers and self-employed borrowers.
The NBFC has allocated nearly ₹400 crore in technology investments in FY25-26 to support this expansion.
The company uses machine learning models for real-time credit decisions, dynamic risk scoring and fraud detection. The digital infrastructure includes CKYC integration, Digilocker-based authentication, e-signing capabilities and biometric authentication with deepfake detection. These tools enable faster loan processing and paperless customer onboarding.
Swaminathan Subramanian, Chief Operating Officer, said the growth reflects the impact of automated decision-making models and API-based partner integrations that have accelerated payouts. The technology investments are aimed at improving processing speed and supporting the development of new products in the retail, SME, affordable housing and digital lending segments.
SMFG India Credit, a wholly owned subsidiary of Japan’s Sumitomo Mitsui Financial Group, operates through 989 branches across India with more than 22,000 employees. The company serves underserved individual and small business borrowers through a variety of lending products.
Published on December 10, 2025
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