Mortgage servicing technology company Sagent has appointed long-time industrial technology executive Sridhar Sharma as president, helping the company accelerate the adoption of its AI-driven servicing platform as lenders and servicers push to modernize back-end operations.
Sharma steps into this role effective immediately and will oversee Sagent’s global fintech and mortgage servicing teams, while working closely with clients ranging from regional servicers to some of the largest mortgage operators in the country.
The appointment comes as Legends continues to expand its flagship platform, Goodan end-to-end mortgage servicing system designed to automate workflows, build in compliance controls, and simplify user experiences for both servicers and borrowers. The company says Dara’s architecture is built around agentic AI automation, allowing servicers to reduce friction across the entire loan lifecycle while maintaining regulatory guardrails.
“Dara represents one of the most significant innovation revolutions the $14 trillion U.S. mortgage industry has seen in decades,” Sharma said in a statement. “Now that we’ve seen firsthand the value thoughtful AI can deliver, we can unlock new capabilities for our customer partners through interoperability between Dara’s Agentic AI flows and other digital assets in the ecosystem.”
Sharma brings nearly a decade of technology leadership in mortgage servicing. Previously, he served as Chief Innovation and Digital Officer at Mr. Cooper, where he led product and technology strategy from 2015 through the company’s sale to Rocket Companies in 2025. During that time, Mr. Cooper grew into the nation’s largest mortgage servicer, driven in part by investments in digital infrastructure and automation.
Sagent Chairman and CEO Chris Marshall said Sharma’s combination of technical expertise and operational experience made him a natural fit as the company prepares for its next phase of growth.
“Sridhar Sharma is one of the top fintech leaders in the mortgage industry as he has both the technological expertise and deep knowledge of mortgage operations,” Marshall said. “His exceptional leadership and innovation expertise will be instrumental in driving the next phase of growth for Sagent in 2026 and beyond.”
Sharma will work with Sagent’s executive leadership team to oversee daily operations, product development, technology strategy and customer engagement.
Mortgage servicing platforms have become an increasingly important focus for lenders navigating tighter margins, evolving compliance expectations and rising standards for the borrower experience. Suppliers are increasingly positioning AI-enabled servicing tools to streamline workflows, improve communications with borrowers, and manage regulatory risk – areas where legacy systems have historically struggled to keep pace.
Backed by private equity firm Warburg Pincus, Sagent provides servicing technology to major bank and non-bank lenders, supporting trillions of dollars in outstanding mortgages. The company says its tools are designed to help servicers reduce operational costs, strengthen compliance oversight and maintain relationships with borrowers across market cycles.
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