The company expanded its store network with 431 new store openings, bringing the total number of stores to 19,979 with an operating area of 78.1 million square feet. Its registered customer base grew to 378 million, making Reliance Retail one of the most preferred retailers in the country, the company said in a filing.
Errand
The grocery sector delivered consistent performance, supported by an increase in holiday demand. Key categories maintained year-over-year growth: Dairy, Frozen & Bakery grew 23%, Staples grew 19% and Packaged Foods grew 15%.
The festive momentum continued by focusing on gifts in the Food categories. Categories with high traction included Namkeen (+40%), chocolate (+32%), candy (+10%) and dried fruit (+13%). Metro continued its steady performance, driven by customer growth and portfolio share expansion.
JioMart
JioMart crossed 1.6 million daily exit orders and recorded 53% QoQ and 360%+ YoY growth in average daily orders, establishing itself as the fastest growing player in hyperlocal commerce.
Customer acquisition accelerated during the quarter with the addition of 5.9 million new customers, and the total customer base grew 43% year over year.
Fashion and lifestyle
The company continued to perform steadily, supported by festive demand and the execution of seasonal ranges, partly influenced by festive demand spread across the second and third quarters. Ajio delivered consistent growth throughout the period, driven by promotions and festive purchases, resulting in an average shopping basket value increase of 21% year-on-year. Shein booking revenue continued to grow, driven by strong user attraction with over 6.5 million app installs and a two-fold expansion of the product portfolio to over 50,000 options.
The Jewels business delivered a strong performance driven by holiday and wedding demand, resulting in a 73% year-on-year increase in average invoice value.
Consumer electronics
Performance across key categories saw double-digit year-on-year growth, with laptops up 46%, mobiles up 38%, TVs up 25% and appliances up 19%.
The resQ service business continued to scale its operations and expanded its service network to 1,611 locations, representing a 9.4% year-over-year increase.
Reliance Retail’s Executive Director Isha Ambani said the company has delivered stable quarterly performance and served millions of customers for all their shopping needs.
Also read: Reliance Industries Q3 results: Profit rises marginally to Rs 18,645 crore; turnover increased 11%
“By prioritizing trend-driven assortments and seamless omnichannel experiences, we continue to drive strong customer engagement and loyalty. As we navigate a changing consumer landscape, we remain steadfast in our vision to redefine Indian retail through innovation and excellence,” she said.
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