EBITDA rose 18% year-on-year to Rs 18,757 crore, with margins improving by 140 basis points to 51.6%, highlighting better cost efficiency and higher levels of engagement with the user base.
The company’s average revenue per user (ARPU) rose further to Rs 211.4, supported by higher customer engagement, but partially offset by continued promotional 5G offers. Jio’s per capita data usage rose to 38.7 GB per month, and total data traffic grew 29.8% year-on-year during the quarter, underscoring the continued rise in digital consumption.
Subscriber momentum remained strong, with 8.3 million net new subscribers during the quarter. Monthly customer churn remained stable at 1.9%, indicating strong customer loyalty. Jio’s total subscriber base now stands at over 500 million users, maintaining its leadership in the Indian telecom market.
JioFiber and JioAirFiber Expansion
Jio continued to aggressively expand its broadband network, adding more than 1 million new home connections every month, bringing the total number of connected properties to 23 million. Its wireless home internet service, JioAirFiber, also retained global leadership and now serves 9.5 million subscribers.
To celebrate its ninth anniversary and the milestone of reaching 500 million users, Jio launched several customer engagement initiatives, including unlimited data during the anniversary weekend, one month of free service for timely recharges, 2% additional digital gold through Jio Finance and vouchers worth up to Rs 3,000.
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The operating statistics remain healthy
Depreciation costs rose 11.5% year-on-year to Rs 6,675 crore, while financing costs almost doubled to Rs 2,145 crore, due to higher interest rates and continued infrastructure investment. Tax expenditure rose to Rs 2,558 crore from Rs 2,259 crore a year ago.
“Jio has proudly served over 500 million subscribers, meeting multiple digital needs of their daily lives. This is possible thanks to Jio’s deep-tech initiatives, which have fueled India’s technology revolution and become the backbone of our Prime Minister’s Digital India Mission,” said Akash Ambani, Chairman of Reliance Jio.
With strong financial performance, improving ARPU and rapid expansion in both mobile and home broadband services, Jio continues to strengthen its position as India’s largest digital services provider and a key driver of the country’s digital transformation.
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