Article 12 of the General Terms and Conditions
12.1 These General Promotion Terms and Conditions apply to the Fluc-Up Tool and all bets for which the Fluc-Up Tool is available, in addition to the Terms of Use for the Account and the Betting Platform and the Betting Rules.
12.2 NEDS may, in its sole discretion, make the Fluc-Up Tool available to eligible Customers for use in selected markets, events or bet types.
12.3 The Fluc-Up Tool cannot be used in conjunction with any other Promotional Offer or Promotional Tool.
12.4 The Fluc-Up Tool is only available for single win bets. The ‘win’ portion of an Each Way bet is not eligible for use with the Fluc-Up Tool.
12.5 The Fluc-Up Tool is not available for use on ‘Multi-Bets’, ‘Exotic Bets’ or ‘Future Bets’ as those terms are defined in the NEDS Betting Rules.
12.5 The maximum qualifying bet that can be used with the Fluc-Up Tool is $500.00
12.6 The Fluc-Up Tool is only available for use at eligible Australian and New Zealand metropolitan racing events (thoroughbred gallopers, trotters and greyhounds).
12.7 The Fluc-Up Tool is only available for Bets placed on the Neds Betting Platform (either the desktop version or via the Neds smartphone App) and is not available for Bets placed by telephone.
12.8 The Fluc-Up Tool is only available for use once per race.
12.9 If the Fluc-Up Tool is made available for use in conjunction with your Qualifying Bet, then:
(a) you will see the Fluc-Up Tool button/icon below your selection on your ‘Quick Slip’;
(b) Once the bet on your selection has been accepted and appears on your bet slip, you will have the option to use the Fluc-Up Tool on your selected runner by clicking on the ‘Fluc-Up’ button/icon (‘Fluc-Up Request’);
(c) Your Fluc-Up request must be submitted within 5 minutes of your bet being accepted, as indicated by the countdown timer displayed next to your selection on your bet slip (‘Fluc-Up Activation Period’);
(d) If your Fluc-Up request is made within the Fluc-Up activation period, and if the market odds for your selected runner fluctuate outwards or upwards at any time during the Fluc-Up activation period (in accordance with the market fluctuation data displayed on the Betting Platform), the odds for your selection will automatically be adjusted to the next highest fluctuating odds for your selection compared to the odds current when the bet was placed, so that if your selection resulting/winning bet, and you will be paid at the next highest fluctuation odds, instead of the lower odds at which the bet is placed.
12.10 Your Fluc-Up request will not be deemed approved and processed by NEDS until you receive confirmation in your betting summary.
12.11 Once a Fluc-Up request has been made and processed, your Fluc-Up tool will be deemed to have been consumed, despite there being no up/down market fluctuations in the odds of your selection during the Fluc-Up activation period.
12.12 If there is a timeout or other periodic failure in your connection to the NEDS betting platform between the time you submit a Fluc-Up request and the time you receive confirmation that the Fluc-Up request has been accepted or rejected (“Pending Request”), you may not be able to use the Fluc-Up Tool for another bet until such confirmation of the pending request appears in your betting summary.
12.13 Each Eligible Customer will be allocated a fixed number of times that he or she may use the Fluc-Up Tool per 24 hour period, at the sole discretion of NEDS. The Fluc-Up Tool’s allocated usage quota is reset each day at midnight (AEST) and any unused quota for that day will expire and not carry over to the next day.
12.14 You can only use the Fluc-Up Tool once per race. The Fluc-Up Tool will be deemed to have been used and will not be available for use with other bets that day, if there is a timeout or other intermittent disruption to your connection to the Neds Betting Platform between the time you activate the Fluc-Up Tool for a race and the time it appears on your bet slip as having been applied to your bet.
12.15 NEDS reserves the right to change, suspend or remove the availability of Fluc-Up Tool at any time.
12.16 NEDS reserves the right to void bets placed via the Fluc-Up Tool if there is an obvious error on the part of NEDS and/or a breach of the General Terms and Conditions by the Customer.
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