Mumbai, November 18, 2025: Nuvoco Vistas Corp. Ltd., India’s trusted building materials company, has been honored with the SAP ACE Award in the category ‘Disruptor – Customer Experience Management’ category, which recognizes outstanding performance in digital innovation and transformation. The award recognizes organizations that make exemplary use of SAP technologies to drive business excellence.
Nuvoco earned this prestigious recognition for its Nuvoco Customer Portal – NuvoSETU), a unified digital B2B platform that seamlessly integrates critical customer functions including order management, quoting, payments, statements and loyalty programs for its Cement, Ready-Mix Concrete (RMX) and Modern Building Materials businesses. As a single digital ecosystem, the platform improves operational efficiency and transparency, reflecting a customer-centric culture focused on maximizing customer satisfaction.
NuvoSETU stood out for its size and impact: 95% of Nuvoco’s cement orders are now placed through the platform in 13 statesgiving more than 5,300 customers access to a fully digitalized order lifecycle. With 24/7 self-service ordering, real-time order tracking, automated factory allocation, integrated dashboards and comprehensive financial insight, the portal has significantly transformed the customer experience and operational processes.
Built on SAP Commerce Cloud, S/4HANA, Sales Services Cloud, CPI and other SAP technologies, the platform delivers seamless, scalable and automated workflows, strengthening logistics optimization, financial accuracy and channel partner empowerment.
Navin Singhania, Head of Information Management, Nuvoco Vistas Corp. Ltd., says, “The Nuvoco Customer Portal has transformed the way our customers interact with the business, providing real-time insight, simplified processes and an enhanced digital-first experience. We are proud to be recognized by SAP for building one of the most comprehensive digital ecosystems in the building materials industry.” The award reflects Nuvoco’s commitment to reshaping the customer experience, creating value for our stakeholders and driving industry-leading digital transformation.
NuvoSETU is a key pillar of Nuvoco’s DEN (Digital Enabled Nuvoco) agenda and supports the company’s vision to lead the industry with scalable digital platforms, efficient operations and superior customer experience. The platform strengthens Nuvoco’s long-term strategic roadmap by enabling future-proof business processes and sustainable competitiveness in the market.
This year, the SAP ACE Awards received more than 230 entries, of which only 50 were shortlisted and only 23 organizations were declared winners in various categories. The ACE Awards are presented by INDUS – the SAP India User Group – and are considered a benchmark for digital excellence in the country.
Corporate Communications India (CCI Newswire)
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