National Debt Relief Sued for ‘Lauren’ Robocalls

Quick answer: On January 13, 2026, a TCPA class action was filed in the US District Court, Central District of California, against National Debt Relief, LLC. The complaint alleges that the company made pre-recorded phone calls to consumers without consent, including voicemails from someone named “Lauren.” This is a legal application, not a judgment.

Important: Contains a lawsuit file accusations-claims that have not been proven in court. Nationale Schuldhulp has not been found liable for any abuses. This article summarizes the complaint for educational purposes.

Case information

2:26-cv-00349Case number

January 13, 2026Archived

TCPA class actionCase type

Court: United States District Court, Central District of California
Plaintiff: Elizabeth Allen (on behalf of everyone else in a similar situation)
Defendant: National Debt Relief, LLC

The story behind this lawsuit

According to the complaint, Elizabeth Allen received calls from National Debt Relief on September 14 and 15, 2025. The calls are said to have come from the phone number (866) 865-0072.

The complaint describes that when Allen did not respond, a voicemail was left with a pre-recorded message:

“Hello, this is Lauren calling from National Debt Relief regarding your interest in our program. I look forward to talking about debt relief. Call us back as soon as possible at 858-200-1559…”

The complaint alleges that the voice sounded “artificial” and that the plaintiff never consented to receiving such calls from National Debt Assistance.

What the complaint alleges

The lawsuit carries one count under the Telephone Consumer Protection Act (TCPA), 47 USC § 227(b)(1)(A)(iii). In concrete terms, the complaint concerns:

National Debt Relief made pre-recorded voice calls to consumers
The calls were made without prior express consent
Calls were made to residential telephone lines
The company is said to have engaged in similar behavior to a group of consumers

The complaint seeks $500 per violation (or $1,500 for intentional violations), plus injunctive relief to stop the alleged conduct.

Who is national debt relief?

National Debt Relief, LLC is a debt settlement company headquartered in New York. According to the complaint, they offer debt relief services and promote their programs to consumers.

What this could mean for consumers

The TCPA protects consumers from unwanted robocalls and pre-recorded voice messages. By law, companies are generally not allowed to make such calls to home lines without the recipient’s prior express consent.

If you believe you have received similar calls from a company without your consent, you may have rights under the TCPA. Consider documenting the conversations (dates, times, phone numbers, any voicemails) and talking to an attorney about your options.

Before you sign anything: If you are considering hiring a debt relief company, first run their contract through the Contract Decoder. It’s free – and it’s your last chance to spot warning signs before you commit.

How to follow this case

Follow this case and read all court files via PACER:

Go to pacer.uscourts.gov
Create a free account (required)
Search for case number: 2:26-cv-00349
Select Court: Central District of California

PACER charges $0.10/page, but the first $30/quarter is free for most users.

Frequently asked questions

What does this lawsuit mean for National Debt Assistance customers?

This lawsuit concerns allegations about marketing practices (robocalls), not about the debt relief services themselves. Current customers should not expect an immediate impact on their enrolled programs.

Is government debt relief a scam?

This lawsuit contains allegations that have not been proven. Whether a company is a “scam” depends on judicial findings and regulatory actions. Research any debt relief company thoroughly before signing up.

Can I participate in this lawsuit?

This is a class action lawsuit. If the case goes forward and a class is certified, individuals who received similar calls may be eligible to participate. A lawyer can advise you about your specific situation.

How long will this case last?

Federal lawsuits typically take one to three years to resolve. I will update this post as any major developments occur.

Contact National Debt Relief immediately

If you have any questions about this lawsuit or are a current National Debt Relief customer, I encourage you to contact them directly rather than jumping to conclusions based on accusations alone:

A note on national debt relief: I believe in fair coverage. If you would like to make a statement regarding this lawsuit to my readers, please contact me. I will add your response to this article so readers can hear your perspective.

TL; DR: National Debt Relief is facing a class action lawsuit from TCPA, alleging they made pre-recorded robocalls – including voicemails from “Lauren” – without consent. This is a complaint filing – accusations, not a verdict. Don’t judge too quickly; If you have any questions, please contact the company directly. Use the Contract Decoder before signing with a debt counselor.

(Source: US District Court, Central District of California)

Consumer debt expert and investigative writer. Survivor of Personal Bankruptcy (1990). Award-winning author of the Washington Post. Exposing debt fraud since 1994.

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