Transport Minister Anthony Loke has ordered an investigation into the LRT Kelana Jaya Line’s bad day yesterday where the line experienced two disruptions – one in the morning and one in the afternoon – frustrating commuters.
“I take seriously the recent service disruptions affecting the Kelana Jaya LRT line at the start of Ramadan. The public has every right to expect a more efficient and reliable service,” Loke said, adding that he had instructed Prasarana’s CEO to provide a full explanation at the ministry’s post-cabinet meeting.
The head of Prasarana will also have to present “an immediate recovery action plan”. Loke said the Land Public Transport Agency (APAD) has been instructed to investigate the incidents “and take action against Prasarana if any unreasonable operational weaknesses are found”.
This comes after the LRT Kelana Jaya Line suffered two disruptions yesterday. In the first, commuters reported delays for the second morning in a row. Rapid Rail said one train had technical problems and had to be controlled manually. At 8:10 a.m. the defective train was taken out of service and operations returned to normal at 8:12 a.m.
At 3.07pm, Rapid Rail posted an unfortunate update stating that services are experiencing delays due to a disruption to the train door system and platform door at KLCC station. The fault was resolved within minutes and normal operations resumed at 3.15pm, but like most things there is a chain reaction and in a 4.15pm update Rapid Rail warned of severe crowding at major stations.
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