How to Fix Windows Store Something Happened on Our End – WP Newsify

How to Fix Windows Store Something Happened on Our End – WP Newsify

4 minutes, 17 seconds Read

You are trying to download an app from the Windows Store. Everything seems fine… then BAM! You get that annoying message: “Something happened on our end.” What does that actually mean?

Don’t worry. You’re not alone. This strange message has confused and frustrated many Windows users. But good news: we’re here to help you fix the problem. And we make it simple and even a bit fun!

What does “something happened on our side” actually mean?

This error appears when there is a problem with the Windows Store or your connection to it. It could be Microsoft’s fault (hey, it happens!) or something on your PC.

Let’s break it down into the most common causes:

  • Your time and date are wrong
  • The store cache is corrupted
  • Your internet connection is unstable
  • The Windows Store app needs an update
  • Something funky with your Microsoft account

Step-by-step solutions that really work

Let’s take a look at the most effective steps. Follow them one by one – no technical degree required!

1. Set the correct date and time

This sounds crazy, but it’s a biggie. Microsoft Store gets grumpy when your clock is off.

  1. Press Windows + me to open Settings
  2. Click Time & language
  3. Take care of it Set the time automatically is enabled
  4. To be sure, restart your PC

Try the Store again now. If the error occurs again, continue.

2. Reset the Microsoft Store cache

Clearing the Store’s memory (called cache) can solve a lot of problems.

  1. Press Windows + R to open the Run dialog box
  2. Type wsreset.exe and hit Enter

A blank Command Prompt window will appear. Don’t panic: that’s normal. The store will reopen when it is ready.

3. Check your internet connection

Slow or unstable internet can ruin downloads.

  • Visit a few websites to test your speed
  • If they load slowly, restart your router
  • Try switching from Wi-Fi to Ethernet (if possible)

Still doubtful? Download a free speed test app and check your connection speed.

4. Sign out and sign back in to the store

Sometimes Windows just needs a good update. No system files – just your account!

  1. Open the Microsoft Store
  2. Click on your profile icon in the top right corner
  3. Select your account and click Log out
  4. Close the Store, reopen it and log in again

Try downloading the app again. Cross your fingers!

5. Run the Windows Store troubleshooter

Windows has a built-in tool just for this kind of thing!

  1. Press Windows + me to open Settings
  2. Click SystemThan Troubleshooting
  3. Select Other problem solvers
  4. Scroll down to Windows Store apps and click Walk

This tool detects problems and tries to fix them automatically. Let it run and follow the on-screen instructions.

6. Update the Microsoft Store app

Your Store app may be out of date. It must be fresh to work properly.

  1. Open the Microsoft Store
  2. Click on the profile icon and choose App settings
  3. Scroll to Library and click Receive updates
  4. Download and complete all pending Store updates

Once it is up to date you can test again.

7. Check if there are any pending Windows updates

New updates often fix old bugs, including Store issues.

  1. Press Windows + me
  2. Click Windows update (usually at the bottom)
  3. Click Check for updates

If there are any updates, install them and restart your PC.

8. Register the Store app again using PowerShell

Okay, this step sounds intense, but don’t worry. We guide you!

  1. Type in the search box PowerShell
  2. Right click on it and choose Run as administrator
  3. Paste this command into PowerShell and press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

This command will reregister the Store app. It’s like giving him a new birth certificate 😄

9. Create a new user profile

If nothing worked, your user profile may be the problem.

  1. Go to Settings > Accounts > Other users
  2. Click Add account
  3. Create a new Microsoft account
  4. Log in to your new account and test the Store there

If it works, you may need to migrate your files to the new account… or dig deeper into what’s broken in your old account.

If it’s Microsoft, just wait

Sometimes the problem really lies with Microsoft’s servers. In that case, there is little choice but to wait.

Check out Microsoft’s support site or DownDetector to see if others are having the same problem.

Bonus Tips!

  • Make sure you are using the latest version of Windows
  • Use a local account if your Microsoft account is having problems
  • Try installing the app from the web version of Microsoft Store

Packing

That mysterious message – “Something happened on our end” – is annoying, but now you know how to handle it!

Let’s summarize the main solutions:

  • Correct time and date
  • Reset the store cache
  • Log out and log back in
  • Check your internet
  • Run the troubleshooter
  • Update everything
  • Register the store again
  • Create a new account if necessary

Try them all and your mistake should magically disappear.

Get started now and download your apps in peace!

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