The recognition reflects Dmall’s long-term commitment to applying AI as core operational infrastructure, modernizing retail execution, improving efficiency and strengthening the resilience of large-scale retail networks.
Through a groundbreaking implementation with Wumart, Dmall demonstrated how AI can shift retail operations from manual supervision to intelligent coordination. The unified platform integrates POS data, inventory systems, in-store cameras and AIoT sensors into an event-driven framework. The implementation in 100 pilot stores yielded significant results: a daily increase in gross profit of $421 per store, a 30% reduction in labor costs and an 85% decrease in shrinkage. Additionally, AI-powered energy management reduced daily consumption by 26%, avoiding approximately 85,600 tons of annual CO₂ emissions.
The MINDS (Meaningful, Intelligent, Novel, Deployable Solutions) program was created by the World Economic Forum to showcase AI applications that have gone beyond experimentation to deliver sustainable value.
“We are honored to be recognized by the World Economic Forum along with the world’s most innovative technology pioneers,” said Zhang Feng, CEO of Dmall. “True AI innovation isn’t just about algorithm complexity; it’s about reshaping the heartbeat of commerce to be more efficient, sustainable and people-centric. At Dmall, we’re turning AI into a catalyst for sustainable growth, ensuring the future of commerce is efficient, inclusive and abundant.”
The MINDS program brings together AI practitioners whose technologies are already shaping crucial sectors such as information technology, automotive and new mobility, healthcare, energy, etc.
The inclusion of Dmall underlines the growing role of retail as a frontier for applied AI, where scalable deployment can generate both economic value and meaningful sustainability impact.
About Dmal
Founded in 2015, Dmall (02586.HK) is committed to advancing retail through technology. As one of Asia’s leading providers of digital retail solutions, Dmall delivers integrated, AI-driven innovations that enable retailers to improve efficiency, optimize decisions and create more value for consumers across formats and channels.
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Published on January 22, 2026
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