Industry experts noted that one of the largest beneficiaries of the move will be first digital users, especially those in semi-urban and rural areas, where trust in formal financial channels still evolves
Fintech companies and financial services players have welcomed the new guidelines of the Reserve Bank of India (RBI) for the authentication of digital payment transactions, and calls it a future-oriented framework that will strengthen safety, build up consumer confidence and accelerate the financial inclusion.
Industrial players said that the move is in time in view of the strong increase in digital transactions in India and growing concerns about fraud and phishing attempts.
“RBI has established a future -oriented and innovative framework for securing digital payments while maintaining a seamless customer experience. The new guidelines enable emennents to go beyond traditional SMS OTPs (one -off passwords) to advanced authenticatiefs such as biomieprie,” Shamo -Basased. CEO, Wibmo (a Payu company).
He added that the new rules encourage embreaking to embrace smarter and safer authentication. “Our ACS is already authenticating billions of map transactions in India and worldwide. With Wibmo Protect we can enable empendents to implement the innovative vision of RBI by strengthening two-factor authentication with biometry, passkeys and ai-driven risk-based authentability, while they are interoperability,” whereupbaria.
Industry experts noted that one of the largest beneficiaries of the relocation will be the first digital users, especially those in semi-urban and rural areas, where trust in formal financial channels is still evolving.
“The new authentication framework of the reserve Bank of India is a crucial step in strengthening the ecosystem of digital payments. We see this as a crucial enabler for both customer confidence and operational resilience,” said Sunil Yadav, Chief Information Offication, Satin Creditcare Network Ltd.
He emphasized that improved authentication customers offer certainty that daily transactions such as payments from utility account, fund transfers or merchant purchases are safe, seamless and reliable. “By introducing multi-factor authentication mechanisms, utilizing the identity of the device, biometrics and behavioral signals, the framework reduces the risk of fraud without speed or convenience,” Yadav said.
From a systemic perspective, Yadav noted, the guidelines go beyond compliance. “Eerste digitale gebruikers, die vaak de meest kwetsbare zijn, krijgen er vertrouwen in dat hun transacties veilig zijn, die de acceptatie van formele financiële kanalen versnellen. Wereldwijd zal het model van India nauw worden waargenomen. Het evenwicht tussen robuuste beveiliging met toegankelijkheid op schaal is een uitdaging voor veel opkomende markten. Indien met succes geïmplementeerd, is dit framework niet alleen als een leider in transactie, maar ook als een leider in de transactie, maar ook als A leader in the transaction, but also as a leader of the transaction, but also as a benchmark setter for authentic, but also as a benchmark setter for AutoRant, but also as a benchmark setter for car.
The guidelines are intended to offer a robust, flexible and technology-agent approach for securing payments, going beyond the traditional SMS-based OTPs.
According to RBI, the framework enables payment expenditure and regulated entities, including advanced authentication factors, including biometrics, device identity, behavioral signals and risk -based authentication controls, tailored to the context of a transaction.
Analysts say that as digital payments continue to expand in terms of volume and user base, the framework of the RBI ensures that security innovations keep pace with adoption.
Published on 27 September 2025
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