Being #1 in a category that includes a variety of technologies across 1,461 web hosting services obviously means we have maintained the #1 ranking we earned last year as the Best WordPress Hosting Platform.
But wait! There’s more.
Of the 3,938 companies eligible for the G2 rankings Best Global Software Companies (out of a vendor list of more than 116,000 hopeful customers), Kinsta ranked 92nd. Our top 100 placement is among software companies whose services range from AI chatbots and CRMs to video conferencing tools and cloud office suites. (Another company in the top 100 has a market cap of over $3.5 trillion USD. We are slightly smaller.)
Great support for great customers
If you did If you ask us what makes Kinsta hosting for WordPress superior, we’d probably start the list with our support team. It’s just a fact: no web hosting company offers customer support better.
Chris D summarizes it briefly and concisely for G2:
The platform is stable and fast, and their customer support stands out as some of the best I’ve experienced. They are fast, professional and genuinely helpful.
Kristine C. is another customer who agrees to:
The best thing about Kinsta is its knowledgeable and friendly customer service team. They ALWAYS solve the problem I encounter on first contact, and they are not salespeople, they seem extremely knowledgeable and I love the friendly memes they send.
Whether you manage a single website for your bistro or work in content marketing for a Fortune 500 company, you’ll receive the same level of fast, friendly, and knowledgeable support. And because our team is spread across the planet, that help is available 24 hours a day, seven days a week in 10 languages.
Site Migration: Easily move up
That fanatical dedication to customer service permeates our entire company. It really comes across for customers who take advantage of our free site migration service. Most clients already have a website hosted elsewhere when they come to Kinsta, so we handle thousands of migrations, and getting every step right is a badge of honor for our team members.
This comment to G2 from Charles H. is what we like to hear:
The migration to Kinsta was seamless. Their onboarding tools did most of the heavy lifting – from migrating our WordPress environment to optimizing our database and CDN configurations. Within hours we were live on Kinsta’s infrastructure, without any downtime. The migration team proactively flagged and resolved some plugin conflicts before we noticed.
Jonathan E. reports a similar experience:
I moved my company’s main website to Kinsta about six months ago and the experience has been excellent from day one. The migration process went incredibly smoothly: their team handled everything quickly and efficiently, and I didn’t have to worry about any downtime or technical complications. Within a few hours the site was live and running noticeably faster than before.
Customers can request migrations on timelines that work best for them:
They can then monitor the progress of one or more migration tasks in real time:
The need for speed: performance plus reliability
Are we ever satisfied that our websites are ‘fast enough’? Not really. But here at Kinsta, our technical team and system administrators work tirelessly to continually improve the performance of our hosting platform. They always strive for more.
Performance involves more than just speed. Our customers want business-critical websites to always be active.
Calvin B. describes it for G2 as follows:
I love Kinsta’s reliability, high performance, and seamless scalability. I have never experienced any downtime in seven years, which is invaluable for client websites.
Chris M. also needs speed and reliability:
The platform is fast and stable, and it continues to improve without me having to intervene or rework client settings. For high-traffic WooCommerce sites, that reliability is crucial.
Michael F. knows what it’s like when things go wrong somewhere else:
Kinsta has completely resolved the performance issues we were experiencing with WooCommerce on high traffic days. Their server architecture can handle PHP workers much better than any host we’ve used before, which is critical for dynamic ecommerce sites like ours. Our previous hosting provider couldn’t handle concurrent user sessions without serious slowdowns – with Kinsta everything runs smoothly, even during peak loads.
Kinsta makes it easy for WordPress customers to fine-tune the performance of individual sites, balancing available memory with PHP threads (or workers) to meet unique traffic profiles.
And between customers’ optimized servers and their own site visitors, Kinsta’s Cloudflare integration further improves performance with CDN and edge caching across more than 300 data centers worldwide.
Websites that are safe
That Cloudflare integration also includes firewalling to prevent malicious traffic, including distributed denial-of-service attempts.
Our own efforts to provide security to customers comply with recognized standards such as ISO 27001, ISO 27017, ISO 27018, SOC 2, CSA STAR Level 1, GDPR and CCPA.
Customers appreciate that. If Francisco G. writes:
Kinsta offers a rock-solid foundation: secure, fast, and stable hosting that protects my written archives without compromise. The security gives me peace of mind; it blocked dozens of brute-force attempts without causing noise pollution or compromising safety.
Customers are happy to help Jill M. relaxed:
Kinsta’s reliability is also boosted by its excellent monitoring and security features. The platform checks the status of the site every few minutes and if an issue arises, the support team is often on it before customers even notice. Automatic daily backups, easy restore points, and strong security measures provide extra peace of mind.
Here’s our take on WordPress security today.
Make it all manageable with MyKinsta
Kinsta started redesigning the management interface for web hosting customers years ago. The MyKinsta dashboard is tailored to WordPress environments and makes even advanced site management tasks easier.
This is what Jens C. says about the possibilities of our dashboard:
We also love the MyKinsta dashboard. The UX/UI is exceptionally well designed: clean, intuitive, and powerful without being overwhelming. Managing backups, staging environments, domains, and performance tools is effortless, saving us a ton of time.
In fact, we think Jens sums up the whole Kinsta experience pretty well:
Of all the things Kinsta is good at, what we like most is the complete peace of mind it gives us. Performance is excellent, with fast load times and rock-solid stability on all our WordPress sites, even during traffic peaks. But besides speed, it’s the combination of services, support and usability that really stands out.
“Thanks to all the great people”
Finally, another thing that makes Kinsta superior is our customers. We have more than 230,000 in 128 countries. They do cool stuff that requires us to handle over 125,000 GB of traffic for WordPress sites every day.
Plus, many of them visit G2 and say nice things about us. And that has made us number 1.
That’s why we thank them.
Kinsta
Steve Bonisteel is a technical editor at Kinsta and started his writing career as a print journalist, chasing ambulances and fire trucks. He has been involved with internet-related technology since the late 1990s.
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