CLARIFIRE expands automation for mortgage managers in 2025

CLARIFIRE expands automation for mortgage managers in 2025

With nominations for the 2026 Tech100 Awards ending on Friday, December 19, HousingWire continues to highlight past winners who have had a significant impact on strengthening the housing ecosystem through improved operational efficiencies, borrower communications, and technology-driven workflow modernization.

Former Tech100 winner this year CLARIFY has seen a number of notable developments that reflect the ongoing changes within the service business. CLARIFIRE, which first won the Tech100 award in 2017, has been recognized as a Tech100 winner every year since.

A major milestone for CLARIFIRE this year was achieving CSA STAR Level Two Attestation, a certification held by fewer than 60 cloud-based companies in the world. The appointment followed two years of work to implement new controls, documentation and a Shared Security Responsibility Model, giving administrators greater transparency into the platform’s security practices.

CLARIFIRE also expanded its tools to reduce delinquency early, introducing an updated CLARIFIRE survey to help providers build dynamic, adaptive intake workflows. The company added AI transcription to capture borrower conversations in real-time and strengthened document automation features to streamline the processing of incoming documents from borrowers. In addition, CLARIFIRE provided automated support for HUD’s updated waterfall loss mitigation rules on the day they went into effect.

Adoption of the platform among mortgage managers continued. Towne Mortgage Co. implemented CLARIFIRE across its multi-state footprint to improve the consistency of borrower support Commercial bank selected the technology to improve loss mitigation and standard processes through real-time rule application and workflow automation.

Click here to nominate for the 2026 Tech100 Awards before the December 19 deadline.

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