NEW DELHI: In a major relief to car owners, NHAI has decided to discontinue the Know Your Vehicle (KYV) process for FASTag, which will be applicable against such vehicles from February 1. For existing FASTags, KYV will no longer be mandatory as a routine requirement. “KYV is required only in specific cases where complaints are received such as issues with loose FASTags, improper issuance or misuse. If there is no complaint, KYV is not required for existing automotive FASTags,” NHAI said in an official statement.It said this will enhance public convenience and eliminate post-activation harassment faced by highway users. It added that the reform will provide significant relief to lakhs of regular road users who faced inconvenience and delays after FASTag activation due to post-issuance KYV requirements despite having valid vehicle documents.To ensure accuracy, compliance and system integrity while simplifying the process for users, NHAI has strengthened pre-activation validation standards for issuer banks. These include mandatory VAHAN-based validation – FASTag activation is only allowed after validating vehicle data from the VAHAN database; no validation after activation – previous provision that allows validation after activation is stopped; RC-based validation only in exceptional cases – where vehicle data is not available on VAHAN, issuer banks must validate the data using the RC before activation, with full accountability; and online FASTags covered — FASTags sold through online channels will also be activated only after full validation by banks.“These measures ensure that all vehicle verification is completed in advance, eliminating the need for repeated follow-ups with customers after FASTag activation,” NHAI said.
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