Answer: AI Chatbot Improves Customer Support – Dynamic Business

Relapse is an AI-powered chatbot designed to improve customer support and lead capture on your website. By integrating Relapsecompanies can offer visitors immediate assistance, so that no question remains unanswered and no lead is missed. This tool works continuously even during offline hours, facilitating seamless user engagement.

Main features

• Smart AI conversations: Using OpenAI technology, Relapse delivers natural and useful interactions tailored to your company’s knowledge base.
• Embeddable web widget: Easily integrate a customizable chat widget into your website without any coding skills.
• Knowledge base training: Train the AI ​​by providing website links, uploading documents (PDF, TXT, DOCX) or adding text snippets to ensure accurate and contextual responses.
• Call management: Track all customer interactions from a centralized dashboard, with real-time updates and the ability to assign conversations to team members.
• Lead management: Automatically capture and manage leads with detailed contact information and conversation history, with options to export leads to CSV or CRM systems.
• Human transmission and complete control: Pause the AI, manually take over chats, or assign conversations to team members when a personal touch is needed.

Who is it intended for?

Relapse is suitable for companies of all sizes that want to automate customer interactions, improve user engagement, and capture leads efficiently. Its user-friendly design and extensive features make it an ideal solution for business owners, professionals and decision makers who want to improve their website’s customer support capabilities.

Prices

• Free subscription: $0 per month, includes 10 AI responses, 1 AI chatbot, up to 10 links and 10 files for training, and API access.
• Pro monthly subscription: $19 per month for the first chatbot (regularly $49), includes unlimited AI responses, unlimited AI chatbots, unlimited training links and files, up to 5 team members, and API access. Additional chatbots cost $19 per month each.

Final thoughts

Relapse provides a robust solution for businesses looking to improve customer support and lead capture capabilities on their website. With its AI-driven interactions, easy integration and comprehensive management features, Relapse can help companies improve user engagement and operational efficiency. The flexible pricing plans cater to different business needs, making it a viable option for different organizations.

Visit repli.so for more information.