A double intervention by the scores of the European Commission A delicate moment for Aliexpress operations on the continent. Under the lens of the New Digital Services Act (DSA), the Chinese e-commerce Gigant has been the subject of a strict action aimed at guaranteeing more safety for consumers and users online. The Brussels initiative has been moved on two parallel traces: on the one hand, obtain legally binding obligations by the platform to correct various critical problemson the other hand the publication of provisional conclusions emphasize serious violations of the legislation.
In detail, the results of the committee’s investigation revealed which is defined as “systemic shortcomings”. According to Brussels, AliExpress does not have the intended for moderate means for matation systems to prevent the sale of illegal goods, which underestimates the associated risks. THE
Noltre came out a lack of coherent application of their sanction policy against those who publish illegal content, so that the attacker could continue to work or easily turn to the platform. As indicated as a “great online platform” (VLOP), with more than 100 million active users in the trade union, AliExpress is required to respect very rigorous operational standards, which would not have been paid according to the first conclusions.
Confronted with European edition, AliExpress presented a series of concrete obligations to adapt. The company has promised to intensify the monitoring and identification of illegal products, such as drugs, food supplements and adult material that is often transmitted by hidden links and affiliation programs. To facilitate the report of these articles, the mechanism “notification and action” will be improved.
Promises also include improvements in the internal system for the management of complaints, greater transparency on product recommendation systems and advertisements, better traceability of traders on its platform and easier access to data for researchers. Now The company has the right to formally respond to the allegations of the committeeBut if the violations were confirmed, this could meet considerable financial fines and the obligation to present a corrective action plan.
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