Google has announced a new assistance program to tackle a recurring problem with his smartphone Pixel 7a: de pulpy battery. After the recent episodes that also involved Pixel 4A, the Mountain View Company offers a free solution for affected users.
How to request free replacement
Various users have reported in recent months Physical abnormalities In its 7A pixels, including swelling of the device E Detachment of the backs. These problems, associated with a drastic reduction in autonomy, are caused by batteries that deteriorate prematurely.
In response, Google activated a Extensive repair program It provides for the free replacement of the battery for interested devices. To access the program, it is necessary to verify the suitability of your 7A pixel by the The number of IMEI in the Google Official support page.
However, the company underlines that the physical state of the telephone will influence the decision: devices seriously damaged Whether they have come into contact with liquids may not be covered by the free warranty.
In Italy compensation, no replacement
The Repairs on the site They are available in the United States, India, Canada, the United Kingdom, Germany, Japan and Singapore. Australia, Malaysia, Taiwan, the countries of theEconomic European (In which it is unfortunately also Italy appears) and Switzerland.
In the case of Italy, where shipping or free repair on the site is possible, Google offers compensation: if you have no guarantee, you are entitled to a refund $ 200 (or equivalent in local currency) or on a Discount code of 300 dollars To be used in Google Store for the purchase of a new Pixel -Smartphone; If the device is still under the warranty, the user will be compensated 456 dollars in local currency.
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